Chat Translator by DeskMoz instantly translates LiveChat/Zopim messages, eliminating the need for Google Translate. Boost customer satisfaction with seamless, in-chat translations for global support. Perfect for businesses aiming to enhance multilingual communication effortlessly.
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Published:
2024-09-13
Created:
2025-04-25
Last Modified:
2025-04-25
Published:
2024-09-13
Created:
2025-04-25
Last Modified:
2025-04-25
Chat Translator by DeskMoz Product Information
What is Chat Translator by DeskMoz?
Chat Translator by DeskMoz is a Chrome extension designed to automatically translate incoming and outgoing messages in LiveChatInc/Zopim chat platforms. It eliminates the need for manual translation by detecting languages and displaying translated text directly in the chat window, streamlining multilingual customer support.
Who will use Chat Translator by DeskMoz?
Chat Translator by DeskMoz is ideal for customer support agents, chat operators, and businesses using LiveChatInc or Zopim to communicate with international clients. It’s perfect for teams handling multilingual chats, aiming to improve response times and customer satisfaction without switching to external translation tools.
How to use Chat Translator by DeskMoz?
- Install the extension from the Chrome Web Store (if available).
- Open LiveChatInc or Zopim chat interface.
- Incoming messages in foreign languages are auto-detected and translated.
- Type replies in your preferred language—the extension translates them for the recipient.
- No separate Google Translate window needed; translations appear in the chat window.
In what environments or scenarios is Chat Translator by DeskMoz suitable?
Chat Translator by DeskMoz is best suited for e-commerce, SaaS, and customer service teams managing global clientele via LiveChatInc/Zopim. It’s ideal for real-time multilingual support, reducing language barriers in sales, tech support, or hospitality chats. Note: The extension is no longer available on the Chrome Web Store.
Chat Translator by DeskMoz Features & Benefits
What are the core features of Chat Translator by DeskMoz?
- Automatically translates incoming messages in LiveChatInc/Zopim chats.
- Translates replies without needing a separate Google Translate window.
- Detects languages automatically for seamless translation.
- Displays translated text directly in the chat window for convenience.
- Supports real-time translation to improve chat operator efficiency.
What are the benefits of using Chat Translator by DeskMoz?
- Saves time by eliminating the need for manual translation in a separate tab.
- Enhances customer support by enabling multilingual chat interactions.
- Boosts sales by improving communication with international customers.
- Increases customer satisfaction with instant language translation.
- Streamlines workflow for chat operators with in-window translations.
What is the core purpose and selling point of Chat Translator by DeskMoz?
- Designed to translate LiveChatInc/Zopim chats in real-time.
- Eliminates the hassle of switching between chat and translation tools.
- Focuses on improving efficiency for customer support teams.
- Helps businesses engage with global customers effortlessly.
- Key selling point: seamless, automatic translations within the chat interface.
What are typical use cases for Chat Translator by DeskMoz?
- Customer support teams handling chats in multiple languages.
- E-commerce businesses engaging with international buyers.
- Service providers assisting non-English-speaking clients.
- Companies aiming to expand global reach via live chat support.
- Chat operators needing quick translations without leaving the chat window.
FAQs about Chat Translator by DeskMoz
What is Chat Translator by DeskMoz used for?
Chat Translator by DeskMoz is a Chrome extension designed to automatically translate incoming messages in LiveChatInc/Zopim chats. It helps chat operators translate messages from other languages to English directly within the chat window, eliminating the need to use Google Translate separately. This tool enhances customer support efficiency for businesses dealing with multilingual clients.
How does Chat Translator by DeskMoz work?
Chat Translator by DeskMoz detects the language of incoming messages in LiveChatInc/Zopim chats and automatically translates them to English. The translated text appears directly in the chat window, allowing operators to read and respond without switching to another translation tool. It simplifies multilingual customer support by keeping all translation tasks within the same interface.
Is Chat Translator by DeskMoz still available on the Chrome Web Store?
No, Chat Translator by DeskMoz is no longer available on the Chrome Web Store as it doesn't follow best practices for Chrome extensions. The extension was last updated on March 25, 2021, and has been removed from the store. Users are recommended to explore alternative translation extensions.
What languages does Chat Translator by DeskMoz support?
While the specific languages supported by Chat Translator by DeskMoz aren't listed, it was designed to automatically detect and translate multiple languages in LiveChatInc/Zopim conversations to English. The extension itself was only available in English (United States) interface language before being removed from the Chrome Web Store.
Can I use Chat Translator by DeskMoz in Incognito mode?
No, Chat Translator by DeskMoz could not be used in Incognito or Guest mode when it was available. Chrome extensions typically require specific permissions to function in private browsing modes, and this extension wasn't configured to operate in those environments.
Who developed Chat Translator by DeskMoz?
Chat Translator by DeskMoz was developed by Activant Solutions, based in Jaipur, India. The company operates under the DeskMoz brand and provides various software solutions. Their website is deskmoz.com, and they can be contacted at [email protected] for more information.
Does Chat Translator by DeskMoz sell user data?
According to its privacy policy, Chat Translator by DeskMoz did not sell user data to third parties. The developer stated that collected data wasn't used for unrelated purposes or for determining creditworthiness. However, since the extension is no longer available, these policies no longer apply.
What are some alternatives to Chat Translator by DeskMoz?
Alternative translation extensions include Transkriptor for audio-to-text conversion, ChatGPT Translate for AI-powered language conversion, Discord Instant Translation for multilingual chat, and Lingvanex for text and voice translations. These options provide various translation functionalities similar to what Chat Translator by DeskMoz offered.
When was Chat Translator by DeskMoz last updated?
Chat Translator by DeskMoz was last updated on March 25, 2021 (version 1.4) before being removed from the Chrome Web Store. The extension hasn't received any updates since then and is no longer available for download or use.
How can Chat Translator by DeskMoz benefit my business?
When available, Chat Translator by DeskMoz helped businesses improve multilingual customer support by instantly translating LiveChatInc/Zopim messages. This increased efficiency, reduced response times, and potentially boosted customer satisfaction and sales. The tool eliminated the need for separate translation windows, streamlining the support process for international clients.
Chat Translator by DeskMoz Company Information
Company Name:
Deskmo
Website:
Analytics of Chat Translator by DeskMoz
No analytics data available for this product yet.
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Chat Translator by DeskMoz's Competitors and Alternatives
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