Onfido

Onfido simplifies digital identity verification with AI-powered solutions for seamless onboarding, fraud prevention, and global compliance. Trusted by businesses worldwide, Onfido delivers fast, secure, and scalable identity checks to enhance customer trust and reduce costs.

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Onfido

Published:

2024-09-08

Created:

2025-04-29

Last Modified:

2025-04-29

Published:

2024-09-08

Created:

2025-04-29

Last Modified:

2025-04-29

Onfido Product Information

What is Onfido?

Onfido is an AI-powered digital identity verification platform designed to simplify customer onboarding and compliance. It offers tools like document verification, biometric checks, and fraud detection to help businesses verify identities online securely. The platform automates KYC (Know Your Customer) and AML (Anti-Money Laundering) processes, reducing costs while ensuring regulatory compliance.

Who will use Onfido?

Onfido is used by businesses across industries like financial services, gaming, healthcare, and eCommerce that require secure identity verification. It’s ideal for companies needing automated onboarding, fraud prevention, or compliance with global regulations (e.g., KYC, AML). Clients range from digital banks to marketplaces and telecom providers.

How to use Onfido?

  • Integrate Onfido’s Smart Capture SDK or APIs into your application.
  • Configure verification workflows in Onfido Studio for document, biometric, or data checks.
  • Customers submit ID documents and selfies via the platform.
  • Onfido’s AI analyzes the data and returns verification results in seconds.
  • Review results in the dashboard or automate approvals based on risk thresholds.

In what environments or scenarios is Onfido suitable?

Onfido excels in digital-first environments like remote customer onboarding, age verification for gaming, driver registration for transport services, and fraud prevention for financial institutions. It’s also ideal for businesses expanding globally, needing localized compliance (e.g., eIDAS in Europe) or seamless user experiences without in-person checks.

Onfido Features & Benefits

What are the core features of Onfido?

  • AI-powered identity verification using Onfido Atlas™ for fast, fair, and accurate results.
  • Smart Capture SDK for seamless and bias-free document and biometric capture.
  • Verification Suite including document, biometric, data, and fraud detection checks.
  • Onfido Studio for no-code orchestration of identity workflows.
  • Compliance Suite for meeting global KYC, AML, and eIDAS regulations.

What are the benefits of using Onfido?

  • Streamlines customer onboarding with automated identity verification.
  • Reduces fraud risks through advanced document and biometric checks.
  • Lowers operational costs by replacing manual processes with AI-driven solutions.
  • Ensures compliance with global regulations like KYC and AML.
  • Enhances user experience with fast, accessible, and mobile-friendly verification.

What is the core purpose and selling point of Onfido?

  • Purpose: Simplifies digital identity verification to build trust between businesses and customers.
  • AI-driven accuracy ensures reliable and fair identity checks.
  • End-to-end platform combining verification, fraud detection, and compliance tools.
  • Scalable for industries like finance, healthcare, and eCommerce.
  • Recognized as a leader in identity verification by Gartner and other industry analysts.

What are typical use cases for Onfido?

  • Financial services: KYC compliance and fraud prevention for banks and fintechs.
  • Gaming: Age verification and secure player onboarding.
  • Healthcare: Digital patient identity proofing.
  • Sharing economy: Driver/rider background checks for platforms.
  • eCommerce: Reducing account takeover and chargeback fraud.

FAQs about Onfido

What is Onfido and how does it work?

Onfido is an AI-powered digital identity verification platform that helps businesses verify customer identities online. It uses document verification, biometric checks, and fraud detection to automate onboarding while meeting KYC and AML compliance. The Real Identity Platform combines these tools into customizable workflows for seamless customer verification.

How does Onfido help with KYC compliance?

Onfido simplifies KYC compliance by offering automated identity verification that meets global regulatory requirements. Its Verification Suite includes document checks, biometric authentication, and data verification to fulfill Know Your Customer obligations while reducing manual review costs for businesses across financial services, gaming, and other regulated industries.

What types of identity verification does Onfido offer?

Onfido provides multiple verification methods including document verification (passports, IDs), biometric facial recognition, data verification against trusted sources, and passive fraud detection. These solutions are available through their Verification Suite and can be combined in customizable workflows via Onfido Studio.

Can Onfido detect deepfakes and synthetic fraud?

Yes, Onfido's Atlas™ AI includes advanced fraud detection capabilities to identify deepfakes, synthetic identities, and document forgeries. Their biometric verification uses liveness detection to distinguish real users from AI-generated or manipulated media, helping businesses prevent sophisticated identity fraud.

What industries use Onfido for identity verification?

Onfido serves multiple industries including financial services (banks, fintech), gaming, healthcare, sharing economy platforms, retail/eCommerce, telecommunications, and transport. Its solutions help these sectors with customer onboarding, fraud prevention, and meeting industry-specific compliance requirements like age verification for gaming.

How accurate is Onfido's AI verification technology?

Onfido's Atlas™ AI has been developed over 10 years and delivers fast, fair, and accurate results. The technology is award-winning, with recognition from Gartner and other industry analysts. It combines machine learning with human review when needed to maintain high accuracy while minimizing bias in identity verification decisions.

Does Onfido support global document verification?

Yes, Onfido supports over 2,500 document types from more than 195 countries. Their document verification can authenticate passports, national IDs, driver's licenses, and other government-issued documents worldwide, making it suitable for businesses with international customer bases.

What is Onfido Studio and how does it work?

Onfido Studio is a no-code workflow builder that lets businesses create customized identity verification journeys. Users can combine different verification methods (documents, biometrics, data checks) into automated sequences that adapt based on risk levels, customer segments, or compliance requirements without needing technical integration for each change.

How does Onfido help reduce customer acquisition costs?

Onfido reduces acquisition costs by automating identity verification, which speeds up onboarding and minimizes manual reviews. Their ROI calculator shows businesses can achieve 70% faster verification times and up to 80% reduction in manual review costs while maintaining compliance and fraud prevention standards.

Is Onfido compliant with data protection regulations?

Yes, Onfido maintains SOC 2 Type II compliance, ISO 27001 certification, and meets GDPR requirements. Their platform uses 256-bit SSL encryption for all data transfers and provides tools to help customers comply with regional regulations like eIDAS in Europe and other global data protection standards.

Onfido Company Information

Company Name:

Onfido

Analytics of Onfido

Traffic Statistics


1.3M

Monthly Visits

3

Pages Per Visit

50.01%

Bounce Rate

178

Avg Time On Site

Monthly Visits


User Country Distribution


Top 5 Regions

GB

19.30%

US

11.66%

IN

4.75%

CL

3.59%

CA

3.46%

Traffic Sources


Social

1.74%

Paid Referrals

0.57%

Mail

0.14%

Referrals

12.22%

Search

42.29%

Direct

43.04%

Top Keywords


KeywordSearch VolumeCost Per ClickEstimated Value
onfido26.3K$8.91$15.1K
onfido workflow not working30$--$974
fake id generator11.4K$--$873
bonus abuse cybersecurit70$--$618
anssi idv registered provider list10$--$498

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