Stylo is the #1 Zendesk AI assistant that helps teams save time and boost efficiency. Draft on-brand responses, integrate with Shopify, translate calls, and optimize your knowledge base—all starting at $15/agent/month. Elevate customer support with Stylo’s powerful AI tools today.
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Published:
2024-09-08
Created:
2025-05-06
Last Modified:
2025-05-06
Published:
2024-09-08
Created:
2025-05-06
Last Modified:
2025-05-06
Stylo Product Information
What is Stylo?
Stylo is the #1 Zendesk AI assistant designed to streamline customer support. It integrates directly into Zendesk tickets, understands customer issues, drafts brand-aligned responses, and helps agents resolve queries faster. With features like translation, call summaries, and knowledgebase optimization, Stylo enhances efficiency while maintaining a human touch in customer interactions.
Who will use Stylo?
Stylo is ideal for Zendesk-powered customer support teams, including agents, managers, and CX leaders. Companies like e-commerce (via Shopify integrations), SaaS providers, and fulfillment centers benefit from its AI-driven ticket responses, training insights, and workflow automation—especially those prioritizing faster resolution times and consistent brand communication.
How to use Stylo?
- Install Stylo from the Zendesk Marketplace and integrate it with your support workflow.
- Use Stylo Assist to auto-draft ticket replies in your brand voice or refine agent inputs.
- Leverage Stylo Voice to summarize and score support calls for quality insights.
- Optimize knowledge bases with Scribe & Scorecard’s monthly AI readiness reports.
- Connect Shopify or other tools for context-aware responses.
In what environments or scenarios is Stylo suitable?
Stylo excels in high-volume Zendesk support environments like e-commerce, SaaS, and logistics, where quick, accurate ticket resolution is critical. It’s perfect for multilingual teams needing translations, managers analyzing call metrics, and companies scaling support without sacrificing quality. Remote or hybrid teams also benefit from its AI-powered collaboration tools.
Stylo Features & Benefits
What are the core features of Stylo?
- Drafts AI-generated responses tailored to your brand voice.
- Integrates with platforms like Shopify for contextual replies.
- Translates, scores, and summarizes customer calls efficiently.
- Builds and optimizes knowledge bases with Scribe & Scorecard.
- Provides monthly reports to improve Help Center AI readiness.
What are the benefits of using Stylo?
- Saves time by automating ticket responses for Zendesk agents.
- Enhances customer interactions with personalized, brand-aligned replies.
- Reduces SLA response times with AI-powered efficiency.
- Offers actionable insights to improve team knowledge and processes.
- Affordable pricing starting at $15/agent per month.
What is the core purpose and selling point of Stylo?
- Designed to streamline Zendesk support with AI-driven automation.
- Standout feature: Delivers instant, brand-consistent responses without delays.
- Integrates seamlessly with Zendesk and third-party tools like Shopify.
- Focuses on improving agent productivity and customer satisfaction.
- Praised for outperforming competitors at an accessible price point.
What are typical use cases for Stylo?
- Customer support teams drafting quick, accurate ticket replies.
- Managers identifying knowledge gaps via AI-generated reports.
- Multilingual teams translating and summarizing customer calls.
- E-commerce businesses leveraging Shopify integrations for context-aware responses.
- Small to mid-sized companies seeking cost-effective AI support solutions.
FAQs about Stylo
What is Stylo and how does it work with Zendesk?
Stylo is the #1 Zendesk AI assistant designed to streamline customer support. It integrates directly into Zendesk tickets, understanding customer issues, finding solutions, and drafting responses for agents. Stylo helps teams save time by automating repetitive tasks while maintaining brand voice consistency. It works seamlessly within the Zendesk interface, requiring no additional setup beyond installation.
How does Stylo maintain my brand voice in customer responses?
Stylo gives you full control over response tone and style to match your brand voice. The AI learns from your existing communications and can be customized to use specific terminology, formality levels, and response structures. You can review and edit all AI-generated responses before sending to ensure perfect brand alignment every time.
What integrations does Stylo offer to enhance Zendesk support?
Stylo offers powerful integrations including Shopify and other business platforms to provide contextual responses. These integrations allow Stylo to access relevant order, product, or customer data directly within Zendesk, enabling more personalized and accurate support responses without switching between applications.
Can Stylo help with multilingual customer support in Zendesk?
Yes, Stylo includes translation capabilities to help support teams communicate across languages. The AI can draft responses in multiple languages and translate existing content, making it easier to maintain consistent support quality for global customers while working within your Zendesk environment.
How does Stylo's knowledge base scoring feature work?
Stylo's Scribe & Scorecard feature provides monthly reports analyzing your Help Center content. It evaluates how well your knowledge base is structured for AI use, identifies gaps, and suggests improvements. This helps optimize your self-service resources to reduce ticket volume and improve customer satisfaction.
What is the pricing for Stylo's Zendesk AI assistant?
Stylo starts at $15 per agent per month, making it an affordable AI solution for teams of all sizes. The pricing is competitive compared to similar tools, with no hidden fees. You can find detailed pricing information on Stylo's website, including potential volume discounts for larger teams.
How does Stylo compare to using ChatGPT for Zendesk responses?
Unlike generic ChatGPT, Stylo is specifically designed for Zendesk support with built-in ticket context understanding. It integrates directly with your Zendesk data, maintains brand consistency better, and requires less manual input. Users report Stylo produces more accurate, relevant responses than general AI tools for customer support scenarios.
Can Stylo help reduce response times in Zendesk?
Absolutely. Stylo significantly reduces response times by instantly drafting complete, context-aware replies for agents to review. Case studies show teams using Stylo experience faster SLA times while maintaining response quality. The AI handles initial drafting, allowing agents to focus on personalization and complex issues.
What makes Stylo different from other Zendesk AI assistants?
Stylo stands out for its deep Zendesk integration, brand voice customization, and specialized support features like call scoring and knowledge base analysis. Users consistently rate it above competitors for accuracy, ease of use, and value. Its continuous updates and responsive development team also contribute to its market-leading position.
Is there a demo available to try Stylo with Zendesk?
Yes, Stylo offers free demos so you can experience its capabilities firsthand. You can schedule a personalized demo through their website to see how Stylo works with your specific Zendesk setup and support workflows before committing to a subscription.
Stylo Company Information
Company Name:
Stylo
Website:
Analytics of Stylo
Traffic Statistics
3.5K
Monthly Visits
1.6
Pages Per Visit
53.01%
Bounce Rate
19
Avg Time On Site
Monthly Visits
User Country Distribution
Top 5 Regions
US
71.42%
IN
20.54%
CA
6.08%
MX
1.20%
RS
0.77%
Traffic Sources
Social
13.68%
Paid Referrals
0.69%
0.06%
Referrals
8.95%
Search
34.06%
Direct
42.55%
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Stylo's Competitors and Alternatives
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