Levity

Levity is an AI-powered automation tool designed to streamline freight email and phone workflows. It connects to your inbox, extracts key data, and automates actions—saving time and reducing costs. Features include TMS integration, PhoneAI for outbound calls, and real-time analytics. Trusted by logistics teams, Levity boosts efficiency and helps book more freight with less effort.

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Levity

Published:

2024-09-08

Created:

2025-04-26

Last Modified:

2025-04-26

Published:

2024-09-08

Created:

2025-04-26

Last Modified:

2025-04-26

Levity Product Information

What is Levity?

Levity is an AI-powered automation platform designed to streamline freight email and phone workflows. It connects to your inboxes, extracts key information from emails, and automates follow-up actions—such as order entry, tracking, and document collection—to reduce manual work and improve efficiency for logistics teams.

Who will use Levity?

Levity is ideal for fast-growing logistics companies, freight brokers, and operations teams looking to automate repetitive tasks like order entry, quote replies, and phone communications. It’s especially valuable for teams aiming to reduce costs per load and improve visibility into email workflows.

How to use Levity?

  • Connect Levity to your email inbox or phone system to automate workflows.
  • Set up custom rules to classify and extract data from freight-related emails.
  • Integrate with your TMS for seamless order entry and tracking.
  • Use PhoneAI to handle outbound calls, check payment status, or perform sales tasks.
  • Monitor analytics in Control Tower to optimize operations.

In what environments or scenarios is Levity suitable?

Levity excels in logistics and freight management scenarios, such as automating spot quote replies, tracking shipments, collecting documents, and managing order entries. It’s also suitable for teams handling high email volumes or phone communications, ensuring no critical tasks slip through the cracks while improving customer relationships.

Levity Features & Benefits

What are the core features of Levity?

  • AI-powered automation for freight email and phone workflows
  • Integration with TMS for seamless order entry from emails
  • PhoneAI agents for outbound operations, sales, and payment checks
  • Real-time analytics and visibility into email operations
  • Automated freight quoting and instant reply to spot requests

What are the benefits of using Levity?

  • Reduces manual data entry, saving time and lowering costs per load
  • Improves efficiency with automated workflows and instant responses
  • Enhances visibility into email operations to prevent oversights
  • Boosts customer relationships by freeing teams from repetitive tasks
  • Scales operations without increasing headcount using AI automation

What is the core purpose and selling point of Levity?

  • Streamlines freight email and phone operations with AI automation
  • Eliminates grunt work, allowing teams to focus on customer relationships
  • Offers seamless TMS integration for effortless order processing
  • Provides PhoneAI for natural, tool-connected conversation workflows
  • Delivers actionable analytics to optimize email operations

What are typical use cases for Levity?

  • Automating freight quote replies to handle spot requests 10X faster
  • Tracking and tracing shipments via email without manual oversight
  • Collecting and organizing shipping documents automatically
  • Entering orders directly from emails into TMS systems
  • Analyzing customer sentiment and quoting funnel efficiency

FAQs about Levity

What is Levity and how does it help freight companies?

Levity is an AI-powered automation tool designed to streamline freight email and phone workflows. It connects to your inboxes, extracts key information from emails, and automates follow-up actions like order entry, tracking, and quoting. This helps logistics teams reduce manual work, lower costs per load, and improve efficiency while maintaining visibility across operations.

How does Levity integrate with existing transportation management systems?

Levity seamlessly integrates with your TMS (Transportation Management System) to automatically transfer new orders from emails directly into your system. This eliminates manual data entry, reduces errors, and ensures faster processing while maintaining full visibility of all operations.

What is PhoneAI in Levity and how does it work?

PhoneAI is Levity's innovative feature that handles phone-based operations. It manages outbound calls for sales, performs check calls, verifies payment status, and extracts conversation data naturally. The AI connects these insights to your tool stack, automating what were previously manual phone processes.

Can Levity help with freight quote responses?

Yes, Levity significantly speeds up freight quoting by automatically identifying spot requests in emails, extracting load details, calculating rates, and sending instant replies. This process can make your team 10X faster at responding to quote requests compared to manual methods.

What kind of analytics does Levity provide for email operations?

Levity's Control Tower analytics offer real-time insights into your email operations, including request type breakdowns, customer sentiment analysis, quoting funnel metrics, and win/loss ratios. These actionable analytics help optimize your freight booking processes and customer interactions.

How does Levity improve visibility in email operations?

Levity transforms email inboxes from black boxes into transparent workflows. As it automates processes like order entry and tracking, it provides complete visibility into all email-based operations, ensuring nothing gets missed and giving teams the same oversight they have in their TMS.

What are the main benefits of using Levity for logistics companies?

Levity helps logistics companies book more freight with the same headcount by automating repetitive tasks. Key benefits include reduced cost per load, faster quote responses, elimination of manual data entry, improved operational visibility, and the ability to scale operations without proportional staffing increases.

Does Levity handle document collection for freight operations?

Yes, Levity automates document collection as part of its workflow automation capabilities. It can identify and extract important documents from emails, organize them, and route them appropriately, saving significant time compared to manual document handling processes.

How does Levity help with track and trace operations?

Levity streamlines track and trace by automatically processing relevant emails, extracting shipment status information, and updating your systems. This automation reduces manual tracking work while improving accuracy and response times for customer inquiries about shipment locations.

What makes Levity different from traditional order entry automation?

Unlike older automation solutions that often delivered underwhelming results, Levity uses advanced AI to properly handle the nuances of freight communications. It fills gaps that previous technologies missed, creating meaningful time savings that compound significantly across hundreds or thousands of loads.

Levity Company Information

Company Name:

Levity

Analytics of Levity

No analytics data available for this product yet.

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