Levity is an AI-powered automation tool designed to streamline freight email and phone workflows. It connects to your inbox, extracts key data, and automates actions—saving time and reducing costs. Features include TMS integration, PhoneAI for outbound calls, and real-time analytics. Trusted by logistics teams, Levity boosts efficiency and helps book more freight with less effort.
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Published:
2024-09-08
Created:
2025-04-26
Last Modified:
2025-04-26
Published:
2024-09-08
Created:
2025-04-26
Last Modified:
2025-04-26
Levity is an AI-powered automation platform designed to streamline freight email and phone workflows. It connects to your inboxes, extracts key information from emails, and automates follow-up actions—such as order entry, tracking, and document collection—to reduce manual work and improve efficiency for logistics teams.
Levity is ideal for fast-growing logistics companies, freight brokers, and operations teams looking to automate repetitive tasks like order entry, quote replies, and phone communications. It’s especially valuable for teams aiming to reduce costs per load and improve visibility into email workflows.
Levity excels in logistics and freight management scenarios, such as automating spot quote replies, tracking shipments, collecting documents, and managing order entries. It’s also suitable for teams handling high email volumes or phone communications, ensuring no critical tasks slip through the cracks while improving customer relationships.
Levity is an AI-powered automation tool designed to streamline freight email and phone workflows. It connects to your inboxes, extracts key information from emails, and automates follow-up actions like order entry, tracking, and quoting. This helps logistics teams reduce manual work, lower costs per load, and improve efficiency while maintaining visibility across operations.
Levity seamlessly integrates with your TMS (Transportation Management System) to automatically transfer new orders from emails directly into your system. This eliminates manual data entry, reduces errors, and ensures faster processing while maintaining full visibility of all operations.
PhoneAI is Levity's innovative feature that handles phone-based operations. It manages outbound calls for sales, performs check calls, verifies payment status, and extracts conversation data naturally. The AI connects these insights to your tool stack, automating what were previously manual phone processes.
Yes, Levity significantly speeds up freight quoting by automatically identifying spot requests in emails, extracting load details, calculating rates, and sending instant replies. This process can make your team 10X faster at responding to quote requests compared to manual methods.
Levity's Control Tower analytics offer real-time insights into your email operations, including request type breakdowns, customer sentiment analysis, quoting funnel metrics, and win/loss ratios. These actionable analytics help optimize your freight booking processes and customer interactions.
Levity transforms email inboxes from black boxes into transparent workflows. As it automates processes like order entry and tracking, it provides complete visibility into all email-based operations, ensuring nothing gets missed and giving teams the same oversight they have in their TMS.
Levity helps logistics companies book more freight with the same headcount by automating repetitive tasks. Key benefits include reduced cost per load, faster quote responses, elimination of manual data entry, improved operational visibility, and the ability to scale operations without proportional staffing increases.
Yes, Levity automates document collection as part of its workflow automation capabilities. It can identify and extract important documents from emails, organize them, and route them appropriately, saving significant time compared to manual document handling processes.
Levity streamlines track and trace by automatically processing relevant emails, extracting shipment status information, and updating your systems. This automation reduces manual tracking work while improving accuracy and response times for customer inquiries about shipment locations.
Unlike older automation solutions that often delivered underwhelming results, Levity uses advanced AI to properly handle the nuances of freight communications. It fills gaps that previous technologies missed, creating meaningful time savings that compound significantly across hundreds or thousands of loads.
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Levity
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