Glean is the ultimate Work AI platform, designed to transform productivity with AI-powered agents, assistants, and enterprise search. Streamline workflows, automate tasks, and unlock insights with Glean's secure, all-in-one AI solution. Discover how Glean makes work smarter and faster.
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Published:
2024-09-08
Created:
2025-04-26
Last Modified:
2025-04-26
Published:
2024-09-08
Created:
2025-04-26
Last Modified:
2025-04-26
Glean Product Information
What is Glean?
Glean is a Work AI platform designed to enhance productivity by connecting to enterprise data. It offers AI-powered search, assistants, and agents to help users find information, automate tasks, and generate content. Ideal for businesses, Glean integrates with tools like Slack and Microsoft Teams to streamline workflows and improve efficiency.
Who will use Glean?
Glean is tailored for professionals and teams across industries like engineering, sales, and customer support. Enterprises seeking to optimize workflows, automate repetitive tasks, or improve knowledge management will benefit. Departments such as HR, IT, and finance can leverage Glean’s AI capabilities for faster onboarding, data analysis, and internal support.
How to use Glean?
- Search: Use Glean’s hybrid search to find documents, people, or insights across connected platforms.
- Assistant: Interact with the AI assistant to generate summaries, analyze data, or create content.
- Agents: Build no-code AI agents to automate tasks like responses or workflows.
- Integrate: Connect Glean to tools like Slack, Zoom, or GitHub for seamless access to AI features.
In what environments or scenarios is Glean suitable?
Glean excels in enterprise environments where teams need centralized AI tools for knowledge management, task automation, or cross-platform search. It’s ideal for onboarding new employees, analyzing customer data in sales, or resolving IT/HR queries. Industries like retail and financial services benefit from its secure, scalable AI solutions.
Glean Features & Benefits
What are the core features of Glean?
- AI Assistant: Personal assistant for finding answers and generating trusted content.
- AI Agents: Build and manage no-code/low-code agents for task automation.
- Workplace Search: Hybrid search with knowledge graphs and custom language models.
- Connectors: Integrates with company data sources like Slack, Teams, and GitHub.
- Data Governance: Secure AI governance and compliance for enterprise knowledge.
What are the benefits of using Glean?
- Time Savings: Saves up to 10 hours per user/year by streamlining workflows.
- Efficiency: Reduces onboarding time by 36 hours and internal support requests by 20%.
- Centralized Knowledge: Connects all enterprise data for unified search and insights.
- Automation: Automates repetitive tasks and departmental processes.
- High Adoption: Achieves 93% user adoption within 2 years.
What is the core purpose and selling point of Glean?
- Purpose: To democratize AI for work by connecting it to enterprise data for search, creation, and automation.
- Unified Platform: Combines AI assistant, agents, and search into one secure solution.
- Trusted Insights: Delivers accurate answers by leveraging company-wide knowledge graphs.
- Customization: Offers pre-built prompts and no-code agent builders for tailored workflows.
- ROI: Companies recover investment in under 6 months with measurable productivity gains.
What are typical use cases for Glean?
- Engineering: Accelerates product development with AI-driven research and documentation.
- Customer Support: Automates responses and reduces resolution times.
- Sales: Streamlines deal closing by accessing centralized CRM and market insights.
- Onboarding: Cuts training time with AI-powered knowledge discovery.
- HR/People Teams: Manages policies and employee queries via AI concierge tools.
FAQs about Glean
What is Glean and how does it help businesses?
Glean is an AI-powered work platform designed to help businesses find, create, and automate tasks using enterprise data. It offers features like AI assistants, search capabilities, and agent management to streamline workflows, improve productivity, and reduce repetitive tasks. Glean integrates with tools like Slack, Microsoft Teams, and Zoom, making it versatile for various business needs.
How does Glean's AI assistant improve workplace efficiency?
Glean's AI assistant helps employees find answers, generate content, and automate tasks quickly. It leverages universal knowledge and data analysis to provide accurate responses, reducing time spent searching for information. This leads to faster decision-making and improved productivity across teams.
What types of AI agents can be built with Glean?
Glean allows users to build and manage AI agents for tasks like agentic reasoning, orchestration, and automation. These agents can be customized using no-code or low-code tools, making them accessible for various departments like sales, support, and engineering.
Can Glean integrate with existing workplace tools?
Yes, Glean integrates with popular workplace tools like Slack, Microsoft Teams, Zoom, ServiceNow, and GitHub. It also offers connectors to sync with company data sources, ensuring seamless workflow automation and knowledge management.
How does Glean ensure data security and governance?
Glean prioritizes security with features like data governance, AI governance, and secure-by-design architecture. It protects company knowledge while enabling controlled access, ensuring compliance with enterprise security standards.
What industries benefit most from Glean's AI platform?
Glean is particularly useful for industries like retail, financial services, engineering, and customer support. Its AI-driven search, automation, and knowledge management capabilities help these sectors streamline operations and enhance productivity.
Does Glean offer pre-built prompts for AI tasks?
Yes, Glean provides a prompt library with pre-built prompts to automate everyday tasks. These prompts help users quickly generate content, analyze data, and optimize workflows without extensive setup.
How does Glean's enterprise search work?
Glean's enterprise search uses hybrid search, knowledge graphs, and custom language models to retrieve accurate information from company data. It helps employees find documents, insights, and people efficiently, reducing time spent on manual searches.
What are the key benefits of using Glean for onboarding?
Glean accelerates onboarding by providing instant access to company knowledge, reducing the learning curve for new hires. Employees can quickly find resources, understand workflows, and integrate into teams, saving up to 36 hours per employee.
How can businesses get started with Glean?
Businesses can request a demo on Glean's website to explore its AI platform. The demo showcases features like AI assistants, search, and automation, helping organizations understand how Glean can optimize their workflows.
Glean Company Information
Company Name:
Glean
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Analytics of Glean
No analytics data available for this product yet.
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Glean's Competitors and Alternatives
- Google Cloud Search
- Microsoft Azure Cognitive Search
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