Dust is the ultimate AI platform for businesses, enabling custom AI agents to accelerate workflows, boost productivity, and unlock company knowledge. Build no-code AI agents in minutes, integrate them with your data, and deploy them across sales, marketing, support, and more. Dust ensures security, compliance, and seamless tool integration—transforming how teams work. Try Dust today and future-proof your organization with AI.
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Published:
2024-09-08
Created:
2025-05-07
Last Modified:
2025-05-07
Published:
2024-09-08
Created:
2025-05-07
Last Modified:
2025-05-07
Dust Product Information
What is Dust?
Dust is a custom AI agent platform designed to accelerate organizational workflows. It enables businesses to build no-code AI agents connected to company knowledge, powered by advanced AI models. Dust helps teams automate tasks, analyze data, and streamline operations across departments like sales, marketing, customer support, and engineering.
Who will use Dust?
Dust is ideal for organizations and teams seeking AI-powered productivity tools. Key users include sales teams, marketers, customer support agents, product managers, engineers, and data analysts. Over 1,000 companies use Dust to automate repetitive tasks, extract insights, and enhance collaboration across departments.
How to use Dust?
- Build custom AI agents in minutes without coding
- Connect agents to company data from Slack, Google Drive, Notion, etc.
- Deploy agents for specific workflows like sales analysis or support ticket processing
- Monitor and refine agent performance through the intuitive platform
- Integrate with existing tools and systems for seamless operations
In what environments or scenarios is Dust suitable?
Dust excels in business environments needing AI-powered automation and knowledge management. Common scenarios include sales deal analysis, marketing content creation, customer support ticket processing, product feedback analysis, engineering documentation, and data reporting. It's particularly valuable for distributed teams working with multiple data sources across different departments.
Dust Features & Benefits
What are the core features of Dust?
- Custom AI agents that can be built and deployed in minutes
- Integration with company data from tools like Slack, Google Drive, and Notion
- Multi-tool capabilities including semantic search, data analysis, and web navigation
- Model-agnostic platform supporting various AI models
- Fine-grained access control and SOC2 Type II certified security
What are the benefits of using Dust?
- Accelerates workflows by automating repetitive tasks across departments
- Breaks down knowledge silos by connecting agents to company data
- Enhances productivity with AI-driven insights and real-time guidance
- Reduces operational costs by cutting processing time (e.g., support tickets)
- Ensures data privacy with GDPR and HIPAA compliance
What is the core purpose and selling point of Dust?
- Purpose: To transform organizational efficiency with customizable AI agents
- Selling point: No-code AI agent creation connected to company knowledge
- Enables teams to solve complex problems beyond basic chat or search
- Acts as a scalable "extra team member" for brand-aligned tasks
- Future-proof platform with seamless integration into existing tools
What are typical use cases for Dust?
- Sales: Analyzing calls, flagging at-risk deals, and generating SQL queries
- Marketing: Writing on-brand content and extracting feedback insights
- Customer Support: Auto-creating FAQs and providing real-time guidance
- Engineering: Reviewing code, generating docs, and drafting postmortems
- Data Analytics: Enabling non-technical teams to query and visualize data
FAQs about Dust
What is Dust and how does it help organizations?
Dust is a custom AI agent platform designed to accelerate organizational workflows by connecting company knowledge and automating tasks. It helps teams across sales, marketing, customer support, and more by creating AI agents that analyze data, generate insights, and streamline processes without requiring coding expertise.
How does Dust differ from ChatGPT?
Unlike ChatGPT, Dust is a specialized platform for building custom AI agents integrated with company data and workflows. It connects to internal systems like CRM, Slack, and databases, offers team collaboration features, and maintains strict data privacy—making it ideal for enterprise use rather than general-purpose chat.
Can Dust integrate with our existing tools like Slack and Notion?
Yes, Dust seamlessly integrates with popular tools including Slack, Google Drive, Notion, Confluence, and GitHub. Its universal access layer connects these systems to your AI agents while keeping data secure and private within your organization's ecosystem.
What industries or departments can benefit from using Dust?
Dust serves diverse teams including RevOps & Sales, PMM & Marketing, Customer Support, Product & Design, Engineering, and Data & Analytics. It helps with tasks like CRM analysis, content creation, support ticket resolution, code documentation, and data querying—making it valuable across most modern organizations.
Is Dust secure for handling sensitive company data?
Dust prioritizes security with SOC2 Type II certification, HIPAA/GDPR compliance, and strict data privacy policies. Your data is never used for model training, and fine-grained access controls through Spaces ensure sensitive information remains protected.
How quickly can we deploy Dust AI agents in our organization?
Dust enables teams to build and deploy custom AI agents in minutes without coding. The no-code platform allows quick connection to company data sources, customization of agent capabilities, and immediate deployment to start automating workflows.
What kind of ROI can we expect from implementing Dust?
Customers report significant time savings—like Qonto saving 50,000 hours yearly and Malt cutting ticket resolution time by 50%. Typical benefits include 20%+ productivity gains, faster project completion, and reduced operational costs across departments.
Can Dust help our customer support team handle tickets more efficiently?
Absolutely. Dust connects support agents to knowledge bases for instant responses, auto-creates FAQs from resolved tickets, identifies product improvements from ticket patterns, and provides real-time guidance—helping teams like Malt reduce average ticket handling from 6 minutes to seconds.
Does Dust require technical expertise to set up and use?
No technical expertise is needed. Dust's no-code platform lets any team member create and customize AI agents. However, developers can leverage advanced features through the Developer Platform and API for deeper integrations.
How does Dust handle multiple languages for global teams?
Dust supports multilingual operations, as demonstrated by Malt's use case where it provides consistent responses across languages. The platform maintains brand voice during translations and adapts to local language needs while preserving context from company knowledge bases.
Dust Company Information
Company Name:
Dust
Website:
Analytics of Dust
Traffic Statistics
211K
Monthly Visits
3.3
Pages Per Visit
35.67%
Bounce Rate
204
Avg Time On Site
Monthly Visits
User Country Distribution
Top 5 Regions
FR
53.29%
US
9.65%
GB
8.89%
RS
4.58%
ES
2.00%
Traffic Sources
Social
1.90%
Paid Referrals
0.34%
0.07%
Referrals
6.41%
Search
35.36%
Direct
55.87%
Top Keywords
| Keyword | Search Volume | Cost Per Click | Estimated Value |
|---|---|---|---|
| dust | 135.3K | $0.10 | $13.7K |
| dust ai | 6.5K | $2.68 | $4.3K |
| dust.tt | 700 | $-- | $859 |
| dust ia | 1.2K | $1.67 | $848 |
| dustt | 1.1K | $-- | $713 |
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Dust's Competitors and Alternatives
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