Clearstep.health offers AI-powered healthcare solutions to enhance patient access and streamline operations. Their Smart Care Routing™ and virtual triage tools improve patient engagement with symptom checking, care navigation, and automated scheduling. Trusted by leading providers since 2018, Clearstep reduces staff burnout, boosts efficiency, and delivers seamless digital patient journeys.
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Published:
2024-09-08
Created:
2025-04-30
Last Modified:
2025-04-30
Published:
2024-09-08
Created:
2025-04-30
Last Modified:
2025-04-30
clearstep.health Product Information
What is Clearstep.health?
Clearstep.health is an AI-powered healthcare platform offering conversational AI assistants to streamline patient journeys. It provides digital triage, symptom checking, care navigation, and appointment scheduling to improve patient access and operational efficiency for healthcare providers. Trusted by hospitals and health systems, it combines clinical validation with smart automation to enhance patient-centric care.
Who will use Clearstep.health?
Clearstep.health is designed for healthcare organizations like hospitals, health systems, medical groups, and digital health companies. It’s also used by health plans, payors, and retail pharmacies to automate patient interactions, reduce staff workload, and optimize care routing. Providers and administrators benefit from its AI-driven efficiency tools.
How to use Clearstep.health?
- Integrate Clearstep’s AI chatbots into websites, apps, or call centers for 24/7 patient support.
- Deploy the Smart Care Routing™ system to guide patients to appropriate care via symptom checks.
- Automate appointment scheduling and triage to reduce staff workload.
- Use real-time analytics to monitor patient flow and optimize resource allocation.
- Connect to EHRs like Epic or Cerner for seamless data synchronization.
In what environments or scenarios is Clearstep.health suitable?
Clearstep.health is ideal for hospitals managing high patient volumes, clinics streamlining intake, or telehealth platforms needing triage support. It’s also effective for call centers deflecting routine inquiries and health systems reducing staff burnout. Scenarios include symptom assessment, care navigation, appointment booking, and capacity optimization in both virtual and in-person care settings.
clearstep.health Features & Benefits
What are the core features of Clearstep.health?
- AI-powered virtual triage and symptom checker for accurate self-navigation
- Patient engagement chatbot for automated scheduling and intake
- Smart Care Routing™ with clinical validation for optimized care paths
- Real-time analytics and configurable workflows for operational efficiency
- Seamless EHR and CRM integrations (e.g., Epic, Cerner, Salesforce)
What are the benefits of using Clearstep.health?
- Reduces staff burnout by automating frequent patient requests
- Improves patient access with 24/7 self-service symptom checks
- Enhances care team efficiency through AI-driven workflow automation
- Increases revenue by routing high-acuity cases to optimal care sites
- Boosts patient satisfaction with convenient digital journeys
What is the core purpose and selling point of Clearstep.health?
- Delivers patient-centric care via AI-guided healthcare navigation
- Clinically validated Smart Care Routing™ ensures accurate triage
- Addresses staff shortages by automating administrative workflows
- Trusted by leading health systems since 2018 for scalable solutions
- Combines conversational AI with deep EHR integrations for seamless care
What are typical use cases for Clearstep.health?
- Hospitals streamlining patient intake and reducing call center volume
- Health plans improving member engagement with 24/7 chatbot support
- Medical groups optimizing appointment scheduling and reducing no-shows
- Retail pharmacies guiding patients to appropriate care pathways
- Digital health companies enhancing triage accuracy for virtual care
FAQs about clearstep.health
What is Clearstep.health and how does it help healthcare providers?
Clearstep.health is an AI-powered healthcare platform designed to improve patient access and operational efficiency. It offers Smart Care Routing™, virtual triage, and care navigation tools to help patients self-navigate to the right care while reducing staff workload. Trusted since 2018, Clearstep’s solutions include symptom checking, appointment scheduling, and workflow automation to enhance patient engagement and streamline operations.
How does Clearstep.health’s Smart Care Routing™ work?
Clearstep.health’s Smart Care Routing™ uses clinically validated AI to guide patients to the most appropriate care based on their symptoms and needs. It integrates with healthcare systems to provide accurate triage, reduce unnecessary visits, and optimize resource allocation, improving both patient outcomes and operational efficiency.
Can Clearstep.health integrate with my existing EHR system?
Yes, Clearstep.health offers seamless integration with major EHR systems like Epic, Cerner, Athena Health, and eClinicalWorks. Its plug-and-play APIs also connect with scheduling, CRM, and inventory systems, ensuring smooth implementation without disrupting existing workflows.
What are the benefits of using Clearstep.health’s virtual triage tool?
Clearstep.health’s virtual triage tool allows patients to check symptoms, receive care guidance, and schedule appointments digitally. This reduces call center volume, minimizes staff burnout, and ensures patients get timely access to the right care, improving satisfaction and operational efficiency.
How does Clearstep.health improve patient engagement?
Clearstep.health enhances patient engagement through AI chatbots and self-service tools like symptom checkers and appointment scheduling. Available 24/7, these features provide convenient, accurate support, reducing patient leakage and increasing retention with seamless digital experiences.
Is Clearstep.health suitable for hospitals and health systems?
Yes, Clearstep.health is trusted by hospitals, health systems, payors, and medical groups. Its solutions optimize patient flow, reduce staff workload, and improve capacity management, making it ideal for large healthcare organizations seeking scalable, AI-driven efficiency.
Does Clearstep.health support symptom checking for common medical issues?
Yes, Clearstep.health’s AI supports over 500 symptoms and complaints, offering clinically validated guidance. Patients can self-triage and receive care recommendations, ensuring they reach the right provider or service quickly and accurately.
How does Clearstep.health help mitigate staff shortages in healthcare?
Clearstep.health automates routine tasks like triage, scheduling, and patient inquiries, reducing the burden on staff. By deflecting low-acuity calls and optimizing workflows, it helps healthcare organizations manage shortages and prevent burnout while maintaining high-quality care.
What kind of analytics does Clearstep.health provide to healthcare providers?
Clearstep.health offers real-time analytics and insights into patient interactions, appointment trends, and resource utilization. These data-driven tools help providers refine strategies, improve decision-making, and enhance operational and financial performance.
Can Clearstep.health help increase revenue for healthcare organizations?
Yes, Clearstep.health boosts revenue by optimizing patient flow, filling high-acuity appointments, and reducing leakage. Its AI-driven routing and analytics ensure efficient resource use, improving both patient satisfaction and financial outcomes for providers.
clearstep.health Company Information
Company Name:
Clearstep Health
Website:
Analytics of clearstep.health
Traffic Statistics
15K
Monthly Visits
1.5
Pages Per Visit
47.11%
Bounce Rate
15
Avg Time On Site
Monthly Visits
User Country Distribution
Top 5 Regions
US
68.49%
CA
12.94%
IN
9.09%
GB
5.27%
PH
4.21%
Traffic Sources
Social
7.59%
Paid Referrals
0.92%
0.07%
Referrals
6.77%
Search
42.98%
Direct
41.65%
Top Keywords
| Keyword | Search Volume | Cost Per Click | Estimated Value |
|---|---|---|---|
| clearstep | 920 | $-- | $360 |
| pros and cons for ai in healthcare | 40 | $-- | $202 |
| how telehealth is changing the way we access medical care | 20 | $-- | $122 |
| chief medical informatics officer job | 50 | $-- | $120 |
| telehealth may impact patient by providing patient with access | 60 | $-- | $120 |
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