ChatSpot, now Breeze Copilot in HubSpot, is your free AI assistant designed to boost productivity across HubSpot’s platform. Seamlessly integrated with your CRM, it offers personalized insights, automates tasks, and streamlines workflows for sales, marketing, and service teams. Elevate efficiency with AI-powered prospecting, content generation, and ticket resolution—no expertise required. Try ChatSpot today and work smarter with HubSpot’s AI companion.
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Published:
2024-09-08
Created:
2025-04-30
Last Modified:
2025-04-30
Published:
2024-09-08
Created:
2025-04-30
Last Modified:
2025-04-30
ChatSpot Product Information
What is ChatSpot (Breeze Copilot)?
ChatSpot, now called Breeze Copilot, is HubSpot's free AI assistant designed to boost productivity across HubSpot's customer platform. It serves as an AI companion that helps with tasks like sales prospecting, content creation, and customer service by leveraging CRM data for personalized results.
Who can use ChatSpot (Breeze Copilot)?
ChatSpot (Breeze Copilot) is designed for HubSpot users across sales, marketing, and customer service teams. Sales professionals can use it for prospecting, marketers for content creation, and service teams for ticket management - making it ideal for businesses of all sizes using HubSpot's platform.
How to use ChatSpot (Breeze Copilot)?
- Access the conversational interface within HubSpot's platform
- Use suggested prompts or type your own requests
- Connect to your CRM data for personalized assistance
- Utilize features like company research, content generation, and ticket summarization
- Available on both desktop and mobile versions of HubSpot
In what environments is ChatSpot (Breeze Copilot) suitable?
ChatSpot (Breeze Copilot) is ideal for sales teams building pipelines, marketers creating content, and service teams managing tickets. It's particularly valuable in HubSpot-powered environments where users need AI assistance with CRM-connected tasks, content generation, or workflow automation across the customer journey.
ChatSpot Features & Benefits
What are the core features of ChatSpot?
- AI-powered assistance integrated with HubSpot’s CRM for personalized results.
- Conversational interface with suggested prompts for ease of use.
- Accessible across HubSpot’s customer platform on desktop and mobile.
- Task automation for sales, marketing, and customer service workflows.
- Data-driven insights and summaries to streamline business processes.
What are the benefits of using ChatSpot?
- Boosts productivity by automating repetitive tasks in HubSpot.
- Provides tailored insights using CRM data for better decision-making.
- Simplifies workflows with a user-friendly conversational interface.
- Enhances sales prospecting, content creation, and ticket resolution.
- No AI expertise required, making it accessible for all users.
What is the core purpose and selling point of ChatSpot?
- Acts as a free AI assistant to streamline tasks within HubSpot.
- Leverages CRM data to deliver context-aware, personalized assistance.
- Designed to improve efficiency for sales, marketing, and service teams.
- Key selling point: Seamless integration with HubSpot’s platform for real-time support.
- Eliminates the need for switching between tools, saving time and effort.
What are typical use cases for ChatSpot?
- Sales teams: Researching companies, prepping calls, and updating CRM records.
- Marketers: Generating content, drafting edits, and managing campaigns.
- Customer service: Summarizing tickets and recommending replies.
- Small businesses: Automating workflows to scale operations efficiently.
- Cross-functional teams: Collaborating with AI-driven insights.
FAQs about ChatSpot
What is ChatSpot and how does it relate to Breeze Copilot?
ChatSpot is now rebranded as Breeze Copilot in HubSpot. It is a free AI companion designed to assist with tasks across HubSpot’s customer platform, helping users boost productivity by leveraging AI and CRM data for personalized insights and streamlined workflows.
How can Breeze Copilot help sales teams improve performance?
Breeze Copilot assists sales teams by researching companies, prepping for sales calls, building pipeline, and summarizing CRM records. It leverages AI and CRM data to provide tailored insights, making prospecting and CRM updates more efficient.
Is Breeze Copilot free to use for all HubSpot customers?
Yes, Breeze Copilot is available to all HubSpot customers at no additional cost. However, beta features require acceptance of HubSpot’s beta terms before use.
What marketing tasks can Breeze Copilot help streamline?
Breeze Copilot acts as a thought partner for marketers, helping create and edit content, draft marketing materials, and streamline multitasking across channels. It simplifies content generation and campaign management with AI-powered suggestions.
How does Breeze Copilot enhance customer service workflows?
Breeze Copilot expedites ticket resolution by summarizing service tickets and providing reply recommendations. It integrates with HubSpot’s CRM to improve efficiency and customer satisfaction for service teams.
What languages does Breeze Copilot support?
Breeze Copilot is fully optimized for English only. For the most accurate results, HubSpot recommends using English when interacting with the tool.
How does Breeze Copilot use CRM data to provide personalized results?
Breeze Copilot analyzes your HubSpot CRM data to understand your business context. This allows it to generate tailored insights, automate tasks, and provide relevant recommendations based on your specific workflows and customer interactions.
Can Breeze Copilot generate content like blog posts or emails?
Yes, Breeze Copilot can generate and edit written content, including blog posts, sales emails, and marketing copy. It uses AI to accelerate content creation while maintaining alignment with your brand and CRM data.
What are the ethical guidelines for HubSpot’s AI, including Breeze Copilot?
HubSpot follows a transparent AI ethics policy, ensuring responsible development and deployment of AI features like Breeze Copilot. The policy focuses on fairness, accountability, and data privacy, detailed in HubSpot’s public AI ethics guidelines and model cards.
Where can I access Breeze Copilot within HubSpot?
Breeze Copilot is integrated throughout HubSpot’s customer platform, accessible on both desktop and mobile. It appears as an AI assistant in relevant workflows, such as CRM records, marketing tools, and service dashboards.
ChatSpot Company Information
Company Name:
ChatSpot
Website:
Analytics of ChatSpot
Traffic Statistics
2.6K
Monthly Visits
2.7
Pages Per Visit
37.63%
Bounce Rate
208
Avg Time On Site
Monthly Visits
User Country Distribution
Top 5 Regions
US
54.17%
IN
35.71%
VN
7.68%
EG
2.44%
Traffic Sources
Social
6.44%
Paid Referrals
0.83%
0.06%
Referrals
7.34%
Search
43.60%
Direct
41.73%
Top Keywords
| Keyword | Search Volume | Cost Per Click | Estimated Value |
|---|---|---|---|
| chatspot | 5.5K | $3.71 | $109 |
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