PetsApp is the ultimate veterinary engagement and communication platform, helping clinics streamline operations with SMS chat, AI-assisted messaging, appointment booking, reminders, and digital payments. Boost client retention with Wellness Plans, reduce missed calls by 85%, and grow your practice—all in one intuitive tool trusted by 15,000+ veterinary professionals. Try PetsApp today!
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Published:
2024-09-08
Created:
2025-04-30
Last Modified:
2025-04-30
Published:
2024-09-08
Created:
2025-04-30
Last Modified:
2025-04-30
PetsApp Product Information
What is PetsApp?
PetsApp is a veterinary engagement and communication platform designed to streamline clinic operations. It offers features like SMS chat, appointment booking, reminders, digital payments, video calls, and AI-assisted communication (CoPilot). It integrates with Practice Management Systems (PIMS) to sync client data, helping veterinary teams save time and improve client satisfaction.
Who will use PetsApp?
PetsApp is ideal for veterinary professionals and clinics aiming to enhance client communication and operational efficiency. It’s used by veterinarians, clinic staff, and practice managers who want to reduce missed calls, automate reminders, and offer seamless digital services like online bookings and payments to pet owners.
How to use PetsApp?
- Sync your PIMS data to automatically import client and pet details.
- Message clients via SMS or in-app chat for seamless communication.
- Schedule and manage appointments with automated reminders.
- Process digital payments and offer video consultations.
- Utilize AI-assisted tools (CoPilot) for efficient client interactions.
- Train your team with PetsApp’s onboarding support for quick adoption.
In what environments or scenarios is PetsApp suitable?
PetsApp is perfect for veterinary clinics, mobile practices, and concierge services. It excels in busy clinics needing to reduce phone calls, startups seeking digital tools, or practices offering wellness plans. Its features like reminders and online bookings also benefit clients in remote consultations or time-sensitive follow-ups.
PetsApp Features & Benefits
What are the core features of PetsApp?
- Text and SMS chat for seamless client communication
- Appointment booking and automated reminders
- Digital payments for convenient transactions
- Video calls and AI-assisted communication (CoPilot)
- Wellness and Loyalty Plans to enhance client engagement
What are the benefits of using PetsApp?
- Reduces missed calls by up to 85%, freeing up phone lines for emergencies
- Boosts wellness plan subscriptions by 35% through better client engagement
- Saves time for veterinary teams with streamlined workflows
- Integrates with PIMS for seamless data synchronization
- Enhances client satisfaction with reminders and online booking
What is the core purpose and selling point of PetsApp?
- Centralizes all veterinary communication and management tools in one platform
- Improves client engagement through SMS, video calls, and AI assistance
- Increases practice efficiency by automating reminders and payments
- Designed to grow veterinary businesses while delighting clients
- Trusted by 15,000+ professionals and 720,000+ registered pets
What are typical use cases for PetsApp?
- Managing client inquiries via SMS or app messages instead of phone calls
- Automating appointment reminders to reduce no-shows
- Processing digital payments for faster transactions
- Onboarding clients onto wellness plans with personalized follow-ups
- Conducting remote consultations via video calls for convenience
FAQs about PetsApp
What is PetsApp and how can it help my veterinary practice?
PetsApp is a veterinary engagement and communication platform designed to streamline operations for veterinary teams. It offers features like SMS chat, appointment booking, reminders, digital payments, video calls, and AI-assisted communication (CoPilot). By centralizing these tools, PetsApp helps reduce missed calls, improve client compliance, and boost wellness plan subscriptions—saving time and growing your business.
How does PetsApp reduce missed calls for veterinary clinics?
PetsApp reduces missed calls by enabling clients to communicate via SMS, app messages, or your website instead of calling. This keeps phone lines clear for emergencies. Veterinary teams report up to an 85% drop in missed calls, as seen with Pennard Vets, where missed calls fell from 1,400 to 250 per month after adopting PetsApp.
Can PetsApp integrate with my existing practice management system (PIMS)?
Yes, PetsApp seamlessly syncs with your PIMS, allowing automatic updates for pet/client data, reminders, and appointments. From day one, you can message all clients in your PIMS via PetsApp. Learn more about integrations on their website.
What are the benefits of PetsApp’s Wellness and Loyalty Plans?
PetsApp’s Wellness and Loyalty Plans enhance client engagement by sending automated reminders for medications and appointments. Clinics using PetsApp report a 35% increase in wellness plan subscriptions, as clients value the convenience of digital booking and reminders.
How quickly can my veterinary team start using PetsApp?
PetsApp can be set up and your team trained within one week. The platform is intuitive, resembling familiar messaging apps, but optional training is available. Many clinics onboard 30-40% of clients within the first four weeks.
Does PetsApp support digital payments for veterinary services?
Yes, PetsApp includes digital payment functionality, helping clinics process transactions efficiently. Since its launch in 2020, PetsApp has facilitated over $12.4M in transactions, simplifying payments for both clinics and clients.
How does PetsApp’s AI-assisted communication (CoPilot) work?
PetsApp’s CoPilot feature uses AI to assist veterinary teams in managing client communication efficiently. It helps streamline responses, appointment scheduling, and reminders, reducing manual workload while maintaining personalized client interactions.
Can clients book appointments directly through PetsApp?
Yes, PetsApp allows clients to book appointments online via SMS, the app, or your clinic’s website. This feature reduces phone calls, improves efficiency, and enhances client satisfaction by offering 24/7 booking convenience.
Is PetsApp suitable for mobile or concierge veterinary practices?
Absolutely. PetsApp is ideal for mobile/concierge practices, as highlighted in their webinar on "Top Hacks for Startups." The platform’s communication tools, like reminders and video calls, help mobile vets prepare for stress-free visits and maintain strong client relationships.
What kind of support does PetsApp offer after setup?
PetsApp provides ongoing support post-setup, including training and assistance whenever needed. Their team ensures smooth adoption, helping clinics maximize features like reminders, payments, and client engagement tools to achieve long-term success.
PetsApp Company Information
Company Name:
PetsApp
Website:
Analytics of PetsApp
Traffic Statistics
59.1K
Monthly Visits
3.7
Pages Per Visit
32.29%
Bounce Rate
167
Avg Time On Site
Monthly Visits
User Country Distribution
Top 5 Regions
US
65.95%
GB
28.48%
IN
2.01%
DE
1.29%
NL
1.13%
Traffic Sources
Social
4.47%
Paid Referrals
0.57%
0.07%
Referrals
7.57%
Search
31.39%
Direct
55.91%
Top Keywords
| Keyword | Search Volume | Cost Per Click | Estimated Value |
|---|---|---|---|
| petsapp | 2.4K | $6.09 | $1.4K |
| gulf coast veterinary surgery106 apple street, tinton falls, nj 07724- | 90 | $-- | $808 |
| pets app paper download | 80 | $-- | $575 |
| veterinary clinic los gatos california minnesota | 50 | $-- | $459 |
| choice vet care | 50 | $-- | $449 |
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PetsApp's Competitors and Alternatives
- TeleVet
- Vetstoria
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