Kore.ai delivers powerful Enterprise AI solutions for workforce productivity, customer service, and process automation. Boost efficiency with AI for Work, AI for Service, and AI for Process—featuring no-code tools, pre-built agents, and multi-agent orchestration. Trusted by global brands, Kore.ai accelerates AI adoption with security, scalability, and industry-leading innovation.
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Published:
2024-09-08
Created:
2025-05-08
Last Modified:
2025-05-08
Published:
2024-09-08
Created:
2025-05-08
Last Modified:
2025-05-08
Kore.ai Product Information
What is Kore.ai?
Kore.ai is an enterprise AI platform designed to enhance workforce productivity, business processes, and customer service. It offers solutions like AI for Work, AI for Service, and AI for Process, along with tools for building, deploying, and managing AI agents. The platform supports no-code development, multi-agent orchestration, and integrations with enterprise systems, making it a versatile choice for businesses adopting AI.
Who will use Kore.ai?
Kore.ai is used by enterprises, small businesses, HR teams, customer service departments, and IT professionals. It caters to industries like banking, healthcare, retail, and telecom, helping employees work smarter, automate workflows, and improve customer interactions. Developers and process improvement teams also leverage its no-code/pro-code tools for custom AI solutions.
How to use Kore.ai?
- For Work: Deploy pre-built AI agents (e.g., HR, IT) or create custom agents to automate tasks and workflows.
- For Service: Build conversational AI assistants for customer support or integrate with contact centers.
- For Process: Use no-code tools to automate complex processes with pre-built templates.
- Platform: Leverage multi-agent orchestration, AI engineering tools, and observability features for scalable AI solutions.
In what environments or scenarios is Kore.ai suitable?
Kore.ai is ideal for enterprises needing AI-driven employee support, customer service automation, or backend process optimization. It suits contact centers, HR departments, IT helpdesks, and industries like banking or healthcare. The platform is cloud-agnostic, supporting hybrid, on-premise, or private VPC deployments, making it adaptable to diverse IT environments and compliance requirements.
Kore.ai Features & Benefits
What are the core features of Kore.ai?
- Multi-Agent Orchestration: Enables AI agents to collaborate contextually and share memory for complex workflows.
- No-Code & Pro-Code Tools: Allows rapid development of AI agents with drag-and-drop interfaces or custom coding.
- Enterprise Search & Data AI: Retrieves real-time insights using agentic RAG and 100+ pre-built connectors.
- AI Safety & Compliance: Offers guardrails, RBAC, and audit logs for secure, responsible AI deployment.
- Pre-Built AI Agents: Includes industry-specific solutions for HR, IT, banking, healthcare, and retail.
What are the benefits of using Kore.ai?
- Boosts Productivity: Automates repetitive tasks and workflows for employees and customers.
- Enhances Customer Service: Delivers human-like self-service and AI-powered agent assistance.
- Scalable AI Adoption: No-code tools make AI accessible across teams without technical expertise.
- Cost Savings: Reduces operational costs with automation, as seen in customer case studies.
- Enterprise-Ready: Integrates with existing systems and ensures compliance with robust governance.
What is the core purpose and selling point of Kore.ai?
- Purpose: To embed AI across work, service, and processes for enterprises and small businesses.
- Agent Platform: Differentiates with multi-agent collaboration, autonomous decision-making, and extensibility.
- Speed to Value: Pre-built agents and templates accelerate deployment and ROI.
- Flexibility: Agnostic to language models, data sources, and deployment environments.
- Proven Innovation: Recognized by Forrester and Gartner for conversational AI and generative AI leadership.
What are typical use cases for Kore.ai?
- HR & Recruitment: Automates employee queries and talent acquisition with RecruitAssist.
- Customer Support: Powers AI contact centers with chatbots and live-agent assistance.
- Banking & Retail: Provides self-service solutions for transactions and customer inquiries.
- IT Helpdesk: Resolves tickets and workflows using pre-built IT agents.
- Process Automation: Streamlines knowledge-intensive operations like approvals and compliance.
FAQs about Kore.ai
What is Kore.ai and what does it offer?
Kore.ai is an enterprise AI platform that provides solutions for workforce, business, and customer needs. It offers AI for Work, AI for Service, and AI for Process, along with a powerful agent platform and no-code tools to help businesses automate workflows, enhance customer service, and improve operational efficiency.
How can Kore.ai help improve employee productivity?
Kore.ai's AI for Work solution empowers employees with tools like enterprise search, pre-built AI agents for HR and IT, and no-code customization options. It helps employees work faster by automating repetitive tasks, retrieving knowledge, and orchestrating workflows from a single interface.
What industries does Kore.ai serve with its pre-built AI agents?
Kore.ai offers industry-specific pre-built AI agents for banking, healthcare, retail, HR, recruiting, and IT. These specialized solutions help businesses in these sectors automate customer service, employee support, and backend processes with tailored AI capabilities.
Can small businesses use Kore.ai's AI solutions?
Yes, Kore.ai offers XO Express specifically designed for small businesses, providing easy access to AI chatbots and contact center capabilities. This allows smaller organizations to benefit from AI technology without requiring extensive resources or technical expertise.
What makes Kore.ai's platform different from other enterprise AI solutions?
Kore.ai stands out with its comprehensive agent platform that supports multi-agent orchestration, enterprise-ready RAG, and both no-code and pro-code development. It's fully agnostic, supporting various language models, data sources, and deployment environments while maintaining strong security and governance.
Does Kore.ai offer solutions for customer service improvement?
Yes, Kore.ai's AI for Service solution enhances customer experience with intelligent AI assistants, contact center optimization, and agent AI assistance. It helps businesses deliver human-like self-service, support live agents in real-time, and continuously improve customer interactions.
What kind of support does Kore.ai provide for implementing AI solutions?
Kore.ai offers extensive support including documentation, developer community, academy training, professional services, and direct expert consultation. Their resources range from technical documentation to free training courses at Kore.ai Academy, helping businesses at all stages of AI adoption.
How does Kore.ai ensure the security of enterprise AI implementations?
Kore.ai prioritizes AI safety with enterprise-grade security features including guardrails, RBAC, audit logs, and compliance frameworks. The platform is built with governance and observability tools to ensure responsible AI behavior and meet regulatory standards.
What is RecruitAssist and how does it help with talent acquisition?
RecruitAssist is Kore.ai's specialized AI solution for talent acquisition. It automates and enhances recruiting processes with AI-powered capabilities, helping HR teams streamline candidate screening, improve hiring efficiency, and deliver better candidate experiences through intelligent automation.
Can Kore.ai integrate with existing enterprise systems?
Yes, Kore.ai offers extensive integration capabilities with 100+ pre-built enterprise app connectors and support for unstructured data sources. The platform can connect with various channels, contact centers, ASR/TTS systems, and enterprise applications through APIs and SDKs.
Kore.ai Company Information
Company Name:
Kore.ai
Website:
Analytics of Kore.ai
Traffic Statistics
136.9K
Monthly Visits
3.5
Pages Per Visit
40.62%
Bounce Rate
140
Avg Time On Site
Monthly Visits
User Country Distribution
Top 5 Regions
US
24.65%
IN
23.37%
AR
5.00%
JP
4.92%
VN
2.55%
Traffic Sources
Social
2.08%
Paid Referrals
0.33%
0.09%
Referrals
9.03%
Search
42.28%
Direct
46.15%
Top Keywords
| Keyword | Search Volume | Cost Per Click | Estimated Value |
|---|---|---|---|
| kore ai | 8.9K | $3.79 | $5.4K |
| kore.ai | 2.5K | $-- | $1.3K |
| kora ai | 1.5K | $-- | $633 |
| core ia | 230 | $-- | $583 |
| kore.ai free trials | 20 | $-- | $557 |
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