ExplainIt is an AI-powered chatbot tool that transforms your documentation into interactive, ChatGPT-style conversations. Boost customer experience with accurate, context-aware answers, easy setup (crawls URLs in minutes), and customizable features—all while citing sources for transparency. Try the free plan or upgrade to Pro for $9.99/month. Perfect for developer communities!
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Published:
2024-09-08
Created:
2025-05-03
Last Modified:
2025-05-03
Published:
2024-09-08
Created:
2025-05-03
Last Modified:
2025-05-03
Explainit Product Information
What is ExplainIt?
ExplainIt is an AI-powered chatbot tool designed to enhance documentation websites. It creates interactive, ChatGPT-like chats for your content, enabling users to ask questions and get accurate answers. With features like automated content crawling, source citations, and customization, ExplainIt streamlines customer support and improves user engagement for documentation platforms.
Who will use ExplainIt?
ExplainIt is ideal for developers, technical writers, and businesses with documentation-heavy websites. SaaS companies, open-source projects, and educational platforms can use it to provide instant, AI-driven support to their communities. It's perfect for teams wanting to reduce support tickets while improving user experience with self-service answers.
How to use ExplainIt?
- Sign up for ExplainIt and choose a plan
- Provide your documentation's base URL for automatic content crawling
- Customize your chatbot's name, logo, and appearance
- Add example questions to guide users
- Embed the chat widget on your documentation site
- Monitor interactions and refine content as needed
In what environments or scenarios is ExplainIt suitable?
ExplainIt excels in technical documentation portals, API reference sites, and knowledge bases. It's valuable for onboarding new users, troubleshooting guides, and developer communities. The tool works best for teams with frequently updated content that needs 24/7 support, especially in SaaS, software development, and IT service environments.
Explainit Features & Benefits
What are the core features of ExplainIt?
- AI-powered chatbot that understands and answers questions based on your documentation.
- Interactive two-way communication for follow-up questions and clarifications.
- User-friendly setup with example questions to spark conversations.
- Automated content crawling from a base URL for quick chatbot creation.
- Includes sources for answers to ensure transparency and credibility.
What are the benefits of using ExplainIt?
- Enhances customer experience with instant, accurate answers from documentation.
- Saves time by automating support and reducing repetitive queries.
- Easy to set up—no technical expertise required, ready in minutes.
- Customizable branding (logo, name, links) to align with your company.
- Free plan available to test before upgrading to Pro.
What is the core purpose and selling point of ExplainIt?
- Simplifies documentation support by embedding an AI chatbot instantly.
- Leverages OpenAI to provide context-aware, accurate responses.
- Eliminates manual content uploads with automated crawling.
- Transparent pricing with no hidden fees or credit card requirements.
- Ideal for developers and businesses seeking scalable self-service support.
What are typical use cases for ExplainIt?
- Developer communities needing quick answers from technical documentation.
- SaaS companies aiming to reduce customer support workload.
- Educational platforms offering interactive learning resources.
- Startups looking to enhance user onboarding with AI-driven guidance.
- Teams wanting to customize and brand their help center chatbot.
FAQs about Explainit
What is ExplainIt and how does it work?
ExplainIt is an AI-powered chatbot tool that integrates with your documentation to provide instant, accurate answers. It crawls your documentation from a base URL, uses OpenAI technology to understand context, and enables interactive Q&A. Users can ask questions, get sourced answers, and even follow up for clarity—all within seconds of setup.
How does ExplainIt improve customer experience?
ExplainIt enhances customer experience by offering instant, AI-driven support for documentation queries. Instead of manually searching, users get precise answers with source references, reducing frustration. Its interactive chat mimics human conversation, speeding up problem-solving and fostering engagement with your developer community.
Can ExplainIt crawl and process my existing documentation automatically?
Yes! ExplainIt’s crawling feature automatically extracts content from your documentation’s base URL, requiring no manual input. Just provide the URL, and the AI processes the information in under 5 minutes, creating a ready-to-use chatbot without tedious setup.
Does ExplainIt show sources for its answers to prevent AI hallucinations?
Absolutely. ExplainIt includes source references with every answer, allowing users to verify information directly in your documentation. This transparency builds trust and ensures accuracy, addressing common concerns about AI-generated responses.
What customization options does ExplainIt offer?
ExplainIt lets you customize the chatbot’s logo, name, and linked sources. You can add/remove documentation sources and set example questions to guide users. These tweaks help align the chatbot with your brand and improve usability.
Is there a free plan for ExplainIt?
Yes, ExplainIt offers a free plan supporting up to 10 documentation resources. It’s ideal for testing before upgrading to Pro, which unlocks public chats, 1,000 daily messages, and more advanced features for $9.99/month.
How much does ExplainIt’s Pro plan cost, and what’s included?
The Pro plan costs $9.99/month and includes 1 public chat, 1,000 daily messages, and unlimited customization. Invoices are provided for reimbursement. No credit card is needed upfront, and you can cancel anytime.
Can I cancel my ExplainIt subscription anytime?
Yes, ExplainIt subscriptions are flexible with no long-term commitments. You can cancel anytime without hidden fees, and access continues until the end of your billing cycle.
How quickly can I set up an ExplainIt chatbot for my documentation?
Setup takes under 5 minutes. Just input your documentation’s base URL, and ExplainIt’s crawler handles the rest. Optional steps like branding or example questions add minimal extra time.
Does ExplainIt support follow-up questions in chats?
Yes! ExplainIt’s interactive feature allows users to ask follow-up questions within the same chat thread, mimicking natural conversation. The AI retains context to provide coherent, progressive answers.
Explainit Company Information
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